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Accessibility Statement

This statement was last updated on 09.04.2025.

We at SV Holdings are working to make our site accessible to people with disabilities.

1. Purpose

SV Holdings is committed to promoting equality, accessibility, and inclusivity across all aspects of our business in compliance with European Union legislation. This policy outlines how we strive to eliminate barriers and ensure that all individuals, including those with disabilities, can access our services, facilities, and employment opportunities.

2. Our Commitment

We are committed to treating everyone with fairness, dignity, and respect. SV Holdings aims to:

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  • Eliminate discrimination and promote equality of opportunity.

  • Ensure that all services, information, and employment practices are accessible to people with disabilities.

  • Foster a workplace culture that values diversity and inclusion.

3. Scope

This policy applies to all employees, applicants, customers, contractors, partners, and visitors to SV Holdings operations within the European Union.

4. Compliance with EU Legislation

SV Holdings adheres to relevant EU laws and directives, including:

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  • European Accessibility Act (Directive (EU) 2019/882) – covering accessibility requirements for products and services such as websites, mobile apps, ATMs, e-books, and more.

  • Web Accessibility Directive (Directive (EU) 2016/2102) – setting accessibility standards for public sector websites and mobile apps, which we voluntarily align with.

  • Equal Treatment in Employment Directive (2000/78/EC) – prohibiting disability discrimination in the workplace.

 

We also observe any national accessibility regulations that implement or extend EU legislation within the countries in which we operate.

5. Employment Practices

SV Holdings supports inclusive employment practices by:

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  • Making reasonable accommodations for job applicants and employees with disabilities.

  • Ensuring accessibility during recruitment, onboarding, training, and career development.

  • Promoting flexible work arrangements when needed.

6. Information and Communication

We will provide information in accessible formats upon request, including:

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  • Alternative document formats (e.g., large print, Braille, plain language).

  • Communication support such as captioning or sign language interpretation.

 

Requests for accessible information will be addressed in a timely and respectful manner.

7. Digital Accessibility

SV Holdings strives to ensure our digital platforms and services are accessible to all. We are committed to:

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  • Designing our websites and mobile apps in accordance with WCAG 2.1 Level AA.

  • Conducting regular accessibility audits and implementing improvements based on findings.

  • Integrating accessibility into our digital development processes from the outset.

8. Facilities and Physical Access

We aim to provide inclusive physical environments by:

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  • Ensuring our office spaces, facilities, and customer-facing locations meet relevant accessibility standards.

  • Considering accessibility in renovations, relocations, and new constructions.

9. Training and Awareness

All employees and relevant stakeholders receive training on:

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  • Disability awareness and inclusion.

  • Accessible communication and customer service.

  • Their responsibilities under EU and national accessibility laws.

10. Feedback and Continuous Improvement

SV Holdings values feedback as a vital part of our commitment to accessibility. We encourage individuals to share their experiences and suggestions through:

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All feedback will be acknowledged and addressed within 5 working days. We use this feedback to continuously improve our policies and practices.

11. Review and Updates

This policy is reviewed annually and updated as needed to reflect legal developments, technological advancements, and stakeholder feedback.

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